Frequently Asked Questions:
Will I get wet?Being out on the water there is always the chance of getting wet!
When is your last send-out for rentals?Our last send out for rentals is for 1 hour and it departs 1 hour prior to close
What tours do you offer?Have a look at our tours section for full details. There are no tours for the Waterbikes and Paddleboards.
Can I make a reservation to rent a Seadoo?Yes! You can book online or call us at 604.736.5155. Please arrive ½ hour prior to booking.
What are the age restrictions for Seadoos?The driver of the craft must have a valid drivers license. Riders without a valid drivers license and above the age of 6 years may still ride the craft in the passenger position for an extra fee.
How fast can the kayaks go?Kayaks average about 10km/h but it all depends on the rider.
What are the age restrictions for kayaks?Minimum age for a kayaker is 10 years of age. Anyone between the ages of 10 and 15 must sit in the front of a double kayak with someone 19 years of age or older.
For paddleboard rentals, what is your busiest time, and what happens when there are no boards available?We are busiest between 12pm and 4pm. Weekends and holidays are particularly busy. If all our boards are on the water we simply put you on a wait list for the next available board. To keep things fast and efficient you have to come into the office and pay before we add your name to the wait list. We always recommend coming in early to avoid long wait times.
Do I have to wear a wetsuit while paddleboarding?No, generally standard swimwear will do. If you wish to have a wetsuit you may rent one from us at time of rental for $5.
Can I make a reservation for a paddleboard or kayak rental?No, paddleboard and kayak rentals are a first come first serve basis. Our busiest times are weekends and afternoons. If you call prior to coming in we can give you an idea of our availability but we can make no guarantees.
What are the age restrictions for paddleboarding?We host a minimum age of 12 years for all paddleboarders, anyone 16 years or younger must be accompanied by a guardian 19 years of age or older
How old do I have to be to sign my own waiver?You must be 19 years of age or older to sign your waiver. Anyone under 19 years of age must have a parent or legal guardian sign the waiver for them.
What is your cancellation policy?We require 48hr cancellation notice for groups of 5 or less, for larger groups of 6 or more we require 5 days cancellation notice. There is a 50% cancellation fee on all late cancellation notices.
What is the best time to be out on the water?We find the mornings are our favourite times to be out on the water. The water tends to be the smoothest at this time along with a lack of boat traffic makes things easily navigable
We issue you a one-day Boater’s License and this will allow you to drive any of our Jet Ski or Sea-Doo boats for the duration of your tour or rental. You must have a valid driver’s license to operate any of our Jet Ski or Sea-Doo boats. Minimum age for a jet ski passenger is 6 years of age. Jet Ski Riders must be 19 years of age or older to sign a waiver, or have a parent or legal guardian present in store to sign a waiver, and accompany you on the water. All Jet Ski rentals require a mandatory $12 collision coverage with a $1,000 deductible. SUP riders must be 12 years or older with parent or guardian on the water with them.
Terms & Conditions:
All discounts and specials apply to operating hours only. Terms subject to change. Reservations made within 48 hrs prior to departure require full payment. All participants will be required to sign a Release of Liability Waiver. Refunds will not be issued within 48 hours of departure. We require 48hr cancellation notice for groups of 5 or less, for larger groups of 6 or more we require 5 days cancellation notice. There is a 50% cancellation fee on all late cancellation notices. Water Adventures reserves the right to cancel or alter any trip due to conditions beyond our control.